Functional & Technical Support
On-Demand
Immediate
30 OMR
/Request or Hour (Payment in Advance)- 1 Ticket Each Time
- Access to Support Only through HelpDesk System
- Remote Support
- 24 Hours Initial Response During Official Work Hours
- Only Odoo Enterprise Version
- Customization Only Through Odoo Studio
- Bugs Tracing and Fixing
- Functional Support
- System Configurations
- 1 Hour Limit for Each Ticket
Functional & Technical Support
Normal
Monthly
100 OMR
/ Month (Payment in Advance)- Maximum 10 Tickets per Month
- Access to Support Only through HelpDesk System
- Remote Support
- 2 Hours Initial Response During Official Work Hours
- Only Odoo Enterprise Version
- Customization Through Odoo Studio and Code Level
- Bugs Tracing and Fixing
- Functional Support
- System Configurations
- 1 Hour Limit for Each Ticket